Shipping policy

Last updated: 10 November 2026

Shipping within India

We offer free delivery across India to serviceable addresses. There is no delivery charge added at checkout.

Dispatch and delivery

Orders dispatch from Kalkaji Extension, Delhi 110019. We aim to dispatch most orders on the day they are received, subject to stock, order processing and courier pickup availability. Same-day dispatch is an aim rather than a guaranteed cutoff.

Our pickup availability is daily, 10 AM–6 PM IST, including Sunday. Courier pickup and transit schedules vary by destination.

Delivery time depends on your PIN code and the selected courier service. Tracking and the available delivery estimate are shared after dispatch. Contact us before placing an order if you need a destination-specific estimate.

Please provide a complete delivery address and reachable phone number. If a destination cannot be served, we will contact you to arrange an alternative or cancellation and refund.

Delivery issues and returns

For a damaged or incorrect pack or a return request, contact us within 7 days after delivery. Rhuuts pays return shipping. See our Refund policy for cancellation and refund terms.

Contact Rhuuts

Rhuuts is operated by R H Foods.

72-C, Gomti Apartment, Pocket A-9, Kalkaji Extension, South Delhi, Delhi 110019, India.

Email: uma@rhuuts.co.in
Phone: +91 81712 70111
Contact hours: daily, 10 AM–6 PM IST, including Sunday.

Grievance officer

Name: Uma Rani
Designation: Grievance Officer
Email: uma@rhuuts.co.in
Phone: +91 81712 70111

We acknowledge consumer grievances within 48 hours and work to resolve them within one month of receipt.